Our CEO and Franchisor, Gerhard Kotze, stated that the "role [of] a Property Practitioner isn't just to sell homes - it's to help clients get unstuck and make empowered decisions even when it feels uncomfortable."
You need to partner with a Property Practitioner who empathetically guides you through the entire process, not just the home visit. The best Property Practitioners encourage you with clarity and give you the courage to make the best decisions.
Here's how to recognise a great Property Practitioner from an average one:
They curate an experience
They should help you envision your things in the space. More than just living in the areas provided, consider whether or not they prompt you to think about the moments you want to experience. Are they helping you picture how certain experiences will play out in the future? Do you know what it looks like to throw a birthday party in the backyard or host a dinner party for your friends?
They disclose more than just the technical details
As much as you appreciate knowing the square footage and dimensions of the space, knowing the history and story of a property can help drive your buying decision. Are they telling you why the owner built the space, what kind of individual or family it caters to, and how you can leverage the property to your advantage based on these qualities?
They encourage you to do more than one visit
Viewing a house once is sometimes not enough, especially when looking at multiple properties. Additionally, if your Property Practitioner is accommodating and shows the property at different times of the day, you've got a winner.
They put your needs first
A good Property Practitioner should prioritise your needs, provide personalised guidance, and support you throughout the entire process.
Additionally, a great Property Practitioner will always keep you informed with transparent and open communication at every touch point.
Ultimately, you want someone who will exceed your expectations, go above and beyond, and see you as someone with whom they can build a lasting business relationship. Looking for these characteristics will ensure you're in great hands while trying to find your dream home.
